Privacy Policy
Last Updated: 2026
Subtropic Studio ("we," "us," "our," or "Company") operates subtropicstudio.com (the "Website"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website, including all associated services, features, and content.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Website.
Information We Collect
We collect information in the following ways:
- Personal Information: When you voluntarily submit information through contact forms, newsletter signups, or account registrations, we collect your name, email address, phone number, and any other information you provide.
- Technical Information: We automatically collect your IP address, browser type, operating system, referring URL, pages visited, and timestamps when you access our Website.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track your interactions with our Website and personalise your experience.
- Usage Data: We collect information about how you interact with our content, including clicks, scrolls, time spent on pages, and search queries.
How We Use Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our Website and services.
- To send you promotional content, newsletters, and updates (with your consent).
- To track affiliate referrals and calculate commissions from casino partners.
- To conduct website analytics and understand user behaviour patterns.
- To respond to your inquiries and provide customer support.
- To comply with legal obligations and enforce our Terms of Service.
- To prevent fraud, detect security incidents, and protect our Website.
Cookie Policy
Our Website uses the following types of cookies:
- Essential Cookies: Required for basic website functionality and cannot be disabled.
- Analytics Cookies: Help us understand how visitors use our Website through services like Google Analytics.
- Affiliate Tracking Cookies: Used to track referrals to casino partners and attribute commissions.
- Marketing Cookies: Enable us to display targeted advertising and personalised content.
Most web browsers allow you to control cookies through their settings. You can refuse cookies or receive alerts when cookies are being sent. Please note that disabling cookies may affect Website functionality. For detailed instructions on managing cookies, visit allaboutcookies.org.
Third-Party Links
Our Website contains links to casino operators, online gambling platforms, and affiliate websites. We are not responsible for the privacy practices, terms of service, or content of these third-party websites. When you click on links to external sites, you leave our Website and are subject to their respective privacy policies.
We strongly recommend reviewing the privacy policies of any third-party casino or gambling sites before providing your personal information.
Your Rights
As an Australian user, you have the following rights under the Privacy Act 1988 (Cth) and Australian Privacy Principles (APPs):
- The right to access your personal information held by us.
- The right to request correction of inaccurate or incomplete information.
- The right to request deletion of your personal information (subject to legal obligations).
- The right to opt-out of marketing communications at any time.
- The right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
For EU/UK users: If you are located in the European Union or United Kingdom, additional rights under GDPR and UK GDPR may apply, including the right to data portability and the right to restrict processing.
For US users: Certain US state privacy laws (such as CCPA in California) may provide additional rights. Please contact us to discuss your applicable privacy rights.
Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy. Specific retention periods include:
- Account Information: Retained while your account is active and for 12 months after account closure, unless longer retention is required by law.
- Affiliate Tracking Data: Retained for the duration of affiliate partnerships and payment settlement periods.
- Analytics Data: Typically retained for 26 months.
- Marketing Communications: Retained until you unsubscribe or opt-out.
In some cases, we may retain information longer if required by Australian law or for legitimate business purposes.
Contact Us
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about our data practices, please contact us:
Subtropic Studio
Email: [email protected]
Website: subtropicstudio.com
We will respond to all privacy inquiries within 30 days of receipt. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
This Privacy Policy is effective as of 2026 and may be updated periodically. We recommend reviewing this page regularly for changes.